Fees and Policies

Cancellation 

​

- Please provide 24 hours notice for appointment cancellation. This allows your time spot to be filled by another client in need.

- Life happens. If you need to reschedule or cancel an appointment, I am happy to provide a refund. 

- If you are late to your scheduled appointment, your session will still finish at the scheduled time. This allows any following clients to have their full session time.

- Clients who fail to show up for a scheduled appointment may be billed for the full cost of the scheduled session.

​

Payment, Health Benefits and Reimbursement

​

- Counselling rates do not include GST, as this tax is now exempt in British Columbia for mental health providers.

- Official receipts for health care provider reimbursement or tax purposes are issued for all sessions and sent via email. 

- Please contact your health insurance provider to discuss mental health reimbursement. At this time, the BC government has not included counselling as part of the medical care program like they do for physicians. 

Many workplaces have an extended health benefit program (i.e. Sunlife, Canada Life, Green Shield, Pacific Blue Cross) and offer some financial coverage for counselling. Clients should double check their coverage if the agreement includes specifically “counsellors”.

- If your extended health benefit does not include RPC counsellors with the CPCA in the list of approved counselling professionals, sometimes employees can negotiate that the agreement adds counsellors into the wording.

- For reduced counselling fees, please contact Whistler Community Services Society (WCSS) to discuss your needs with an Outreach Support Worker.

​​